This Privacy Statement applies to all personal information that we obtain or handle in South Africa.
Echantress-Studio makes this statement in respect of its basic policies concerning the protection of
personal information of visitors to our website.
In the case of client and contact information:
We will comply with the Protection of Personal Information Act as well as all other applicable laws, regulations
and guidelines issued by our regulators, this Privacy Policy statement and any other documentation which may
govern your relationship with Echantress-Studio.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection
and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The
following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
● Account means a unique account created for You to access our Service or parts of our Service.
● Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to
● Cookies are small files that are placed on Your computer, mobile device or any other device by a
website, containing the details of Your browsing history on that website among its many uses.
● Country refers to: South Africa
● Device means any device that can access the website such as a computer, a cellphone or a digital
● Personal Data is any information that relates to an identified or identifiable individual.
● Service refers to the Website.
● Service Provider means any natural or legal person who processes the data on behalf of the Company.
It refers to third-party companies or individuals employed by the Company to facilitate the Service, to
provide the Service on behalf of the Company, to perform services related to the Service or to assist
the Company in analyzing how the Service is used.
● Third-party Social Media Service refers to any website or any social network website through which a
User can log in or create an account to use the Service.
● Usage Data refers to data collected automatically, either generated by the use of the Service or from
the Service infrastructure itself (for example, the duration of a page visit).
● Website refers to Echantress-Studio, accessible from
● You means the individual accessing or using our website, or the company, or other legal entity on
behalf of which such individual is accessing or using our website, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected:
Personal Data
While using Our website, We may ask You to provide Us with certain personally identifiable information that
can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
● Email address
● First name and last name
● Phone number
● Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser
type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically,
including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of
Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device
identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access
the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain
information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to
improve and analyze Our Service. The technologies We use may include:
● Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your
browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept
Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your
browser setting so that it will refuse Cookies, our Service may use Cookies.
● Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect
and store information about Your preferences or Your activity on our Service. Flash Cookies are not
managed by the same browser settings as those used for Browser Cookies. For more information on
how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or
deleting local shared objects?” available at
● Web Beacons. Certain sections of our Service and our emails may contain small electronic files known
as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the
Company, for example, to count users who have visited those pages or opened an email and for other
related website statistics (for example, recording the popularity of a certain section and verifying
system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or
mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Learn more about cookies: What Are Cookies?.
We use both Session and Persistent Cookies for the purposes set out below:
● Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and
to enable You to use some of its features. They help to authenticate users and prevent fraudulent use
of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and
We only use these Cookies to provide You with those services.
● Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
● Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as
remembering your login details or language preference. The purpose of these Cookies is to provide
You with a more personal experience and to avoid You having to re-enter your preferences every time
You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies
Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
● To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You
provide can give You access to different functionalities of the Service that are available to You as a
registered user.
● For the performance of a contract: the development, compliance and undertaking of the purchase
contract for the products, items or services You have purchased or of any other contract with Us
through the Service.
● To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic
communication, such as a mobile application’s push notifications regarding updates or informative
communications related to the functionalities, products or contracted services, including the security
updates, when necessary or reasonable for their implementation.
● To provide You with news, special offers and general information about other goods, services and
events which we offer that are similar to those that you have already purchased or enquired about
unless You have opted not to receive such information.
● To manage Your requests: To attend and manage Your requests to Us.
● For business transfers: We may use Your information to evaluate or conduct a merger, divestiture,
restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets,
whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which
Personal Data held by Us about our Service users is among the assets transferred.
● For other purposes: We may use Your information for other purposes, such as data analysis,
identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate
and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
● For business transfers: We may share or transfer Your personal information in connection with, or
during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion
of Our business to another company.
● With Affiliates: We may share Your information with Our affiliates, in which case we will require those
affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries,
joint venture partners or other companies that We control or that are under common control with Us.
● With business partners: We may share Your information with Our business partners to offer You
certain products, services or promotions.
● With Your consent: We may disclose Your personal information for any other purpose with Your
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this
Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal
obligations (for example, if we are required to retain your data to comply with applicable laws), resolve
disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a
shorter period of time, except when this data is used to strengthen the security or to improve the functionality
of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other
places where the parties involved in the processing are located.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement
to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in
accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a
country unless there are adequate controls in place including the security of Your data and other personal
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will
provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so
by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
● Comply with a legal obligation
● Protect and defend the rights or property of the Company
● Prevent or investigate possible wrongdoing in connection with the Service
● Protect the personal safety of Users of the Service or the public
● Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the
Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable
means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable
information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child
has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal
Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that
information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires
consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our website may contain links to other websites that are not operated by Us. If You click on a third party link,
You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site
You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third
party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new
Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming
effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: